NP Retail Support


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  • Create a Zebra Account (You MUST create a Zebra Account otherwise it's not possible to download the latest firmware file). 
  • Create Zebra Account

  • Go to Devices and Printers → right click on the printer → select Printer properties

  • Click Settings to open Zebra ZC300 Configuration Window.

  • Zebra ZC300 Configuration Windows opens. 
  • Click Advanced.

  • Click Configuration → Firmware and Settings

  • Click on the folder icon to select the firmware file.

  • Select the firmware file → click Open.

  • Now the firmware file has been selected and is ready to be downloaded to the printer. 
  • Click Update.

  • Make sure you have selected the correct firmware version. 
  • Click OK

  • Don't turn off the printer during the firmware update. 
  • Click OK

  • The firmware updating has started. 

  • Firmware update initializing - be patience. 

  • Firmware update is done. 
  • Click Close