NP Retail Support


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Minimum Requirements



CPU: Intel i3




Windows 10 Pro / Enterprise or newer versions




Apple iPad Air 2 or newer models


iOS 11 or newer versions



Surface 4 Pro or newer models


Windows 10 Pro / Enterprise or newer versions




Apple iPhone 5 or newer models


iOS 11 or newer versions



Needs to have a integrated camera


Android 4.4 or newer versions




No requirements

Receipt Printers

Epson TM-M30

Epson TM-P20

Epson TM-P80

Epson TM-T20

Epson TM-T20II

Epson TM-T88V

Epson TM-T88VI

Label Printers

Cognitive Advantage DLX (Only The Black Model)

Epson TM-L90

Zebra GK420D

Zebra GK420T

Zebra GX430T

Zebra ZC300

Zebra ZD410

Zebra ZD420D

Zebra ZD420T 203DPI

Zebra ZD420T 300DPI

Zebra ZT230

Zebra ZXP3

Credit Card Terminal

Adyen (All Terminals)

Ingenico iPP350 PSAM

Ingenico iPP350 Viking

Ingenico iSMP4

Ingenico iSMP I5

Barcode Scanners

Zebra CS4070

Zebra DS4308

Zebra DS457

Zebra DS6878

Zebra DS8178

Zebra DS9208

Zebra LI4278

Zebra LS2208

Zebra LS4278

Zebra LS9208

Zebra RFD8500

Warehouse Scanners

Motorola MT2070

Motorola P460

Cash Drawers

All With A RJ11 Cable

Customer Displays

Bixolon BCD-1100

Bixolon 2000AU



HP Engage One12 Months
HP ProDesk 400 G236 Months
HP ProDesk 400 G336 Months


Apple iPad Air 2 and newer models

12 months
Microsoft Surface 4 Pro and newer models12 months

Receipt Printers

Epson TM-P2012 months
Epson TM-P8012 months
Epson TM-T88V12 months
Epson TM-T88VI 12 months

Label Printers

Epson TM-L90 12 months
Cognitive Advantage DLX12 months
Zebra GK420D 12 months
Zebra GK420T12 months
Zebra GX430T 12 months
Zebra LP2824Plus12 months
Zebra ZD41012 months
Zebra ZT23012 months
Zebra ZXP312 months

Credit Card Terminals

Ingenico iPP350 PSAM12 months
Ingenico iSMP I512 Months

Barcode Scanners

Symbol LS220860 months
Symbol DS430860 months
Symbol LS427830 months
Symbol LI427830 months
Symbol DS687830 months
Symbol LS920836 months
Symbol DS920836 months

Warehouse Scanners

Motorola MT207012 months

Customer Displays

Bixolon BCD-110012 months
VariPOS 815S 2nd Display 7"18 months
VariPOS 815S 2nd Display 10"18 months

Internet Connection

  • There MUST be wired internet to POS PCs.

  • NaviPartner recommends min. 2 x RJ45 connector per. POS.

  • The RTC client is latency sensitive.
    • The lower latency between the client and the NAV NST server, the better.
    • Under 30ms is the best.

  • A wired network is preferred to the RTC client, as there is often a high latency between client PC and Wi-Fi access point.

  • The web client is not as latency sensitive as the RTC client.

  • Under 100 ms between the client and the NAV Web server is best - the lower the better.

Internet Speed

1-5 simultaneous usersMinimum 10/2Mbit
6-9 simultaneous usersMinimum 15/2Mbit
10-14 simultaneous usersMinimum 20/2Mbit
15+ simultaneous usersMinimum 20/2Mbit
Mobile Broadband per userMinimum 2/2Mbit

Outgoing Port Forwards

Credit Card TerminalIP: 19000
ISL Light ClientIP: 80/443/7615
NAV Louis LaneIP: ALL Port(s): 49000
NAV RTC ClientIP: ALLPort(s): XXX (different per customer)
NAV SOAPIP: ALLPort(s): XXX (different per customer)
NAV ODATAIP: ALLPort(s): XXX (different per customer)
Remote DesktopIP: 3389
NP DeployIP: ALLPort(s): 7087
TeamViewerIP: ALLPort(s): 80/433/5938 UDP: 5938


  • NaviPartner's solution uses up to 6 power outlets with ground, but no EDB socket per POS.

  • This depends on how much equipment is to be connected to the individual solution.

Local Admin Rights

  • NaviPartner must have local administrator rights to install the software for the solution.